In this third assignment, you’ll select a healthcare organization (either your current employer or the example provided in the case study “Master Change Agent: Katherine Gottlieb, Southcentral Foundation” (Chapter 8, page 316 of your Organizational Change text).
Instructions
For this assignment, you will analyze how the organization navigated the changes made to improve its stability, how those changes impacted the various stakeholders and departments, and the communication practices utilized throughout this change management process
Your second case study assignment is due at the end of Week 7. After reviewing the case study or examining your organization complete the following:
Analyze how the organization used structures and systems to deal with environmental uncertainty and complexity.
Identify which types of power were at play within the organization.
Describe how the various stakeholders and departments were impacted.
Discuss how the change disrupted the psychological contract that existed in the organization.
Identify the various conflicts and resistance to change.
Determine whether the change is programmatic, discontinuous, or emergent.
Analyze Katherine Gottlieb’s case study or your organization and leader’s communication practices throughout the change management process, and synthesize the best practices outlined in the text. Was the communication strategy effective?
Assignment Requirements
Written Communication: Written communication should be free of errors that detract from the overall message.
APA Formatting: Resources and in-text citations should be formatted according to APA style and formatting. Refer to Evidence and APALinks to an external site. for guidance.
Font and Font Size: Arial, 12-point, double-spaced. Use Microsoft Word.
Number of Resources: 3–5 scholarly, peer-reviewed articles.
Length: 6–8 pages.
Review the rubric to learn the grading criteria for this assignment.
Competencies Measured
By successfully completing this assignment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:
Competency 1: Analytical Thinking: Develop complex plans or analyses.
Analyze how an organization used structures and systems to deal with environmental uncertainty and complexity.
Identify how various departments were impacted by the proposed change.
Discuss how change disrupted the psychological contract that existed in an organization.
Identify various conflicts and resistance to change.
Competency 3: Innovative Thinking: Apply “tried and true” concepts or trends.
Identify the types of power at play within an organization.
Outline potential actions designed to prevent or mitigate an identified conflict.
Competency 4: Process Management and Organizational Design: Benchmark good processes and practices.
Identify best practices for implementing a change management plan.
Competency 6: Communicate effectively using professional standards embracing diversity, equity, and inclusion.
Communicate effectively by integrating research into written documents that follow APA format and use the consistent grammar, punctuation, and mechanics expected of a healthcare professional.