I get paid tonight. I put my two week notice in at my job I will tip when it hit
I get paid tonight. I put my two week notice in at my job I will tip when it hit
Good afternoon ,
I’m looking for someone who can reformat my resume and possibly make it fit on 2 pages. I currently have one on indeed but don’t like their formatting and looking to make it look better than the one on indeed. Can anyone help me? I need it done before Friday. TIA ?
Estrellita Velazquez
P&C Insurance Agent/Customer Service Representative
San Antonio, TX 78240
[email protected]
+1 832 882 3194
Dedicated professional seeking to leverage a diverse skill set and industry knowledge to drive meaningful
contributions within the community. Committed to applying expertise and practical experience to address
local challenges, foster positive change, and enhance community well-being. Eager to collaborate with
like-minded individuals and organizations to achieve impactful results and promote sustainable growth.
Authorized to work in the US for any employer
Work Experience
Licensed P&C Insurance Agent
UniVista Insurance-San Antonio, TX
June 2023 to Present
Respond to incoming calls from potential customers and provide insurance quotes.
Gather customer information to issue insurance policies and process payments.
Conduct follow-ups on leads and past quotes, and handle end-of-day office closing tasks.
Licensed P&C Insurance Agent
TTEC-Remote
January 2022 to January 2023
Provided quotes and policy information for auto, motorcycle, boat, motorhome, and travel trailer
insurance.
Assisted customers with policy purchases, payments, and coverage education.
Followed up with clients to close sales and ensure satisfaction.
Medical Claims Examiner
WellMed-San Antonio, TX
February 2016 to July 2016
Managed calls from healthcare providers and verified provider information.
Made determinations on claims, including approval, denial, or rejection, while adhering to HIPAA
regulations.
Reviewed and processed medical claims, ensuring completeness and accuracy.
Provider Service Agent
Connexion Point-San Antonio, TX
October 2015 to February 2016
Made determinations on claims, including approval, denial, or rejection, while adhering to HIPAA
regulations.
Managed calls from healthcare providers and verified provider information.
Provided information on insurance benefits, co-pays, deductibles, and claims status, ensuring HIPAA
compliance.
Direct Consumer Customer Service Associate
Kohl’s Operation Center-San Antonio, TX
October 2014 to July 2015
Assisted customers with order placement, account management, and tracking.
Assisted customers with refunds, billing, and tracking of orders.
Addressed customer inquiries regarding rewards programs and order status.
Education
Associate’s Degree in Business Management Entrepreneurship
San Antonio College – San Antonio, TX
September 2021 to Present
HS Diploma
Oliver Wendell Holmes Highschool – San Antonio, TX
May 2003
Skills
Home Care
Delivery Driver Experience
Senior Care
HIPAA
Paratransit
Computer literacy
Customer service
Caregiving
Driving
Conflict management
Technical support
English
Typing
Telephony
Telecommunication
Medical Records
Microsoft Office
Sales
HIPAA
Conflict management
Medical records
Telephony
Technical support
Telecommunication
Communication skills
Insurance sales
Customer service
Computer skills
Time management
Bilingual
Spanish
Working with people with disabilities
English
Leadership
Organizational skills
Certifications and Licenses
Driver’s License
Personal Lines License
January 2022 to July 2026
Property & Casualty License
January 2022 to July 2026