I want you to conduct a comprehensive analysis of the Zawil website, including a

I want you to conduct a comprehensive analysis of the Zawil website, including an analysis of the inquiries. Please clarify the percentage of inquiries in relation to the number of users (show it with a graph) and propose solutions to improve the service and reduce the number of inquiries.
Please read and analyze the inquiries and the reports, then suggest potential solutions to enhance the service.
“Use the UX template for the analysis results of the study you conducted.” I need the answer in PowerPoint.”
Use your own words.