Write a research paper about strategic information systems, but specifically Cus

Write a research paper about strategic information systems, but specifically Cus

Write a research paper about strategic information systems, but specifically Customer Relationship Management (How does combining CRM systems with other functions affect the organization and its customer service?) References:Chen, Liwei, et al. “How Does Employee Infusion Use of CRM Systems Drive Customer Satisfaction? Mechanism Differences between Face-to-Face and Virtual Channels.” MIS Quarterly, vol. 45, no. 2, 1 June 2021, pp. 719–754, doi:10.25300/misq/2021/13265. Shahbaz, Muhammad, et al. “Impact of Big Data Analytics on Sales Performance in Pharmaceutical Organizations: The Role of Customer Relationship Management Capabilities.” PLOS ONE, vol. 16, no. 4, 28 Apr. 2021, doi:10.1371/journal.pone.0250229. Triche, Jason, et al. “Teaching Tip Enhancing Student’s Understanding of Enterprise Systems Using Salesforce.” Journal of Information Systems Education, Jan. 2024, pp. 25–36, doi:10.62273/lsvk6170.