“Why Are We Loyal to Certain Brands?” video case https://youtu.be/9iqo8N7clEE?s

“Why Are We Loyal to Certain Brands?” video case

  
Discuss the following :
Which customer behavior factors could a brand extract if they were deciding upon offering product choices?
Which customer behavior factors would a new a brand have to address to overcome the “mere exposure effect”?
Why are multiple factors important when evaluating customer behaviors? 
Identify a business that you believe evaluates customer behaviors based on multiple factors. What are those factors? How do those factors bring value to the marketing effort?  
Submission: 2-3 paragraphs, APA