Technology in Supply Chain
Stuller Settings
Stuller Settings has come a long way
Technology in Supply Chain
Stuller Settings
Stuller Settings has come a long way since 1970 when Matthew Stuller first began providing
local jewelers with findings (components) on a friendly, timely basis.
Today, Stuller Settings is one of the world’s largest manufacturers and distributors of fine
jewelry-related products, providing more than 300,000 different items to the trade. Stuller
provides just-in-time delivery to its account base of more than 50,000 jewelers throughout North
America, and the world. Stuller has been able to ensure a 99% line item fill rate by managing its
operations with inventory planning and optimization models.
Through its innovative manufacturing and distribution techniques, Stuller has become known as
the premier just-in-time supplier to the industry. The company operates in nearly 200,000
square feet of manufacturing and administrative facilities at its headquarters in Lafayette,
Louisiana, with additional manufacturing facilities in Chattanooga, Tennessee. To improve its
sourcing of diamonds and colored stones, Stuller has established buying offices in Tel Aviv in
Israel, Bangkok, and Thailand and entered into cooperative agreement in Bombay, India.
Stuller has also opened jewelry service centers in Houston, Los Angeles, Seattle, Miami,
Chicago, Philadelphia, Atlanta, and Toronto to serve retail jewelers in those major metropolitan
areas.
Our industry reputation is based on next day delivery of virtually everything needed to supply
your local jeweler. Being in stock is not just a financial decision, but a strategic one.
Assignment Overview:
Based on the information available from Stuller Settings (refer to above), students will be
required to provide recommendation and analysis on potential technology-based solutions that
may assist in optimizing Stuller Settings supply chain in support of their mission and business
strategy (Just-in-time).
Questions:
1. Outline warehouse-based technology systems (software, equipment, etc.) that may be
adapted into Struller Setting global distribution network and warehouses. Include 2-3
examples of technologies that may be suggested for integration and their benefits, as
well as any potential negatives to the technology. Students should also include
examples of manufacturers that the technology may be sourced from and any
associated makes/models.
2. Outline transportation/logistical technology systems (software, equipment, etc.) that may
be adapted into Struller Setting global supply chain (inbound and outbound shipments).
Include 2-3 examples of technologies that may be suggested for integration and their
benefits, as well as any potential negatives to the technology. Students should also
include examples of manufacturers that the technology may be sourced from and any
associated makes/models.
3. Outline information-based technology systems (software, equipment, etc.) that may be
adapted into Struller Setting global offices to support their sourcing and administrative
requirements. Include 2-3 examples of technologies that may be suggested for
integration and their benefits, as well as any potential negatives to the technology.
Students should also include examples of manufacturers that the technology may be
sourced from and any associated makes/models.