I am currently taking a class called Organizational Behavior. This assignment is

I am currently taking a class called Organizational Behavior. This assignment is a case study, and the instructions and questions to be answered regarding it are attached.
I’ve also attached a second document with a link to the book that should be used to address these questions.
The only source that should be used is from the book/link Organisational Behaviour, Pearson, 19th Edition. ISBN: 978-1292450025.
I’ve also attached the PPP for chapter 18, which is the specific section of the book that is to be used to complete the questions