* The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.
* Assignments submitted through email will not be accepted.
* Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling your information on the cover page.
* Students must mention question number clearly in their answer.
* Late submission will NOT be accepted.
* Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
* All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
* Submissions without this cover page will NOT be acceptedKeller, P. A., & Pyzdek, T. (2013). The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence. McGraw-Hill Education.add more sources to this.