The Assignment must be submitted on Blackboard (WORD format only) via allocated

The Assignment must be submitted on Blackboard (WORD format only) via allocated

The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling your information on the cover page.
• Students must mention question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
• All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
• Submissions without this cover page will NOT be accepted.
Learning Outcomes:
1. Describe decision making process for complex issues pertaining to business environment both internally and externally. (C.L.O :1.1)
2. Demonstrate decision tools and employ appropriate analytical business models to break down complex issues. (C.L.O :2.2)
3. Explain and apply critical thinking and cognitive psychology as it pertains to analyze and synthesize information for problem solving and decision making. (C.L.O :2.1)
Case Study:
Musab Ahmed,a hardworkingfamilyman,investedthemoneyheinheritedfromhislatefatherin property.WiththegraceofAllahandthefruitfulopportunitiesofgrowthinhis country,hisconstructioncompany ‘Consortia’quicklyblossomedtobecomeoneofthe biggestnamesinpropertydevelopment.Heusedhisgoodfortunetobankrollhis increasedrealestateinvestmentsinthecountry.Beingavisionary,heestablished hisconstructioncompanywiththegoalofonedaypassingitdowntohischildren andcontinuingthefamilylegacy.Musabhadatotaloffourchildren.Anwar, hiseldestson,wasfromhisdeceasedfirstwife,whilehistwoothersons,Khurshed and Arshad, and his only daughter Shifa were mothered by his second and current wife.
Anwar, being the eldest, joined the family business shortly after obtaininghisuniversitydegree. Hequicklylearnedtheinsandoutsofthebusinessandtookhisplaceasthe father’s right hand.
KhurshedandArshadwhobothacquireduniversitydegreesabroad, tothefather’ssurprise,didnotshowasmuchenthusiasminthe familybusinessastheirbrotherAnwar.TheenvironmentallyconsciousArshaddecidedtopursueamaster’sdegreein environment application.WhilehiselderbrotherKhurshedhadnointerestin thefamilybusinessatallandfollowedhispassionforliteratureinacareerin academia.
Meanwhile,Shifa,theonlydaughterofMusab,wasthe mosteagerchildfromhissecondwifetojointhefamilybusiness. Despiteherqualificationandwillingnesstowork,Musabdecidedshewas bestsuitedtoheadthemarketingdepartment,withoutaseatontheBoard,and no power to make executive decisions regarding the family business. Her mother Aisha kept reassuring Shifa to be patient and that her time would come. Aisha believedthatherdaughtershouldbegiventhesameopportunitiesashersons.AftereightyearsofAnwarrunningthefamilybusinesswithhis father,Arshadreturnedfromabroadreadyandexcitedtoapply hisnewlyacquired,environmentallyconsciousideastothefamily business.
Anwarandhisfatherrarelyeverdisagreed. Hebelievedthewaythebusinesshasbeenrunsinceitsestablishmentproduced excellentresultssofaranddidnotrequirechanging.WhileAnwar’sviewswere inlinewithhisfather’s,Arshadwouldregularlysuggestmoreinnovativeideasand methodsinrunningthebusiness.HisfatherappreciatedArshad’sinitiative. However,Anwar,whowasmoreskeptical,believedArshadwastoo inexperiencedtobepitchingsuchdrasticchanges.
ThisfrustratedArshadandhebegantofeelresentfultowards Anwar. ArshadbelievedAnwarinfluencedhisfather’sperceptionofArshad’sideastobe inapplicable and unrealistic. Furthermore, Arshad was convinced that their father favouredAnwar,beinghiseldestsonfromhisfirstwife,andthattheywerenot givinghisideastheconsiderationtheydeserved.Thefathercaughthissonsarguingfromtimetotimebutdidn’t takeittooseriously. Afterall,theywerefamilyandallittookwereafewwordsfromhimandthey wouldimmediatelystopforhissake.
Afewyearslater,Musabfellill. Duetohisworseningcondition,hisdoctorsandchildrenurgedhimtostepaside fromthemanagementofthefamilybusinessandretire.Musab,however, founditdifficulttoletgoduetothedifferencesbetweenhissons.Hewasvery muchawareofAnwar’sexperienceandmarketexpertise,buthealsoappreciated Arshad’sdriveandinnovativeideas.ThefatherbelievedthatAnwarandArshad couldbuildastrongteamifonlytheylearnedtoworktogether.However,despite hisbestefforts,itwasfutileduetotheirdifferences.
Thebrothersdevelopedthehabitofnotopenlyvoicingtheir concernsorfeelingsatwork. Astheyearswentbyandthefather’sconditiondeterioratedfurther,Anwarand Arshaddidtheirbesttosuppresstheirnegativefeelingsinordernottoupsettheir fatherduringthissensitivetime.Often,theywentoutoftheirwaytoavoidfurther confrontationsintheirfather’spresence. Consequently,theybroughttheirgrievanceshomewiththem. AnwarwouldoftencomplaintohiswifeofArshad’sinexperienceandimmature attitude.WhileArshadwouldtellhissisterShifaaboutAnwar’spatronizing andstubbornnature.Theirunresolvedfeelingsleadtoheightenedtensionduring familygatherings,butbothchosetoavoidconfrontation,andneitherwould acknowledgethesituation.
Inthemeantime,Shifa’sfrustrationmounted.Thiswasasaresultofherfather’spreviousdecisiontooutcastherfromthe executiveboardgrewlarger.Notonlydidshefeelthatherdadbelievedherinputs werenotasvaluableasthatofherbrothers,butshealsoagreedwithArshad’s opinionofMusabfavouringAnwarduetohierarchy.Awareofherposition, shewouldalsoregularlyadviseArshadonkeymattersregardingthebusinessthat Arshadwouldthenvoiceduringexecutivemeetingsforhisfather’sapproval. Needing Arshad as a spokesperson of her business ideas, Shifa continuouslytriedtodefusethesituationandcalmdownfrustratedArshadfromleavingthe business.
TensionsheightenedasArshadcontinuedtofeelhisideasofreformwerebeing overlookedandunder-appreciatedinthefamilybusiness.Eventually,withhis father’sblessing,hewaspermittedtopursuethemindependently.Arshadbegan toinvestinasidebusinessinvolvingrenewableenergymaterialsinconstruction withthefamilybusiness.ThenewventurewassetupwithArshadasamajority shareholderof51%ofthetotalshares,whilehisfatherownedtheremaining49% of the business.
Read the above case study and answer the following questions:
Q1: Writ the problem statement which should include the followings: [Marks 5]
• the clear concise description and summary of the problem,
• scope of the problem,
• consequences of the problem,
• the methods for resolving the problem in the above case?
Q2: Develop a mind map for decision making, [2 Marks]
Q3: Write all the alternative choices of your decision. [Mark 1]
Q4: Make a decision and write the conclusion. [Marks 2]
Answers
1. Answer-
2. Answer-
3. Answer-
4. Answer-
5. Answer-